Frequently Asked Questions
If we are unable to answer your question here please feel free to call us at (831) 667-2422
OUR STAYS ARE OPEN TO ALL
We strive to provide an accessible facility that allows all visitors to take part in all our resort has to offer. Here are the details of our common areas and how they are accessible:
Restaurant: Our restaurant is accessible via a ramp that leads to the entrance. There is indoor seating accessible for wheelchairs.
General Store: The general store is wheelchair accessible via the ramp that leads to the restaurant.
Campground Public Restrooms: The main campground East Bath House has both men and women's accessible toilets, along with an accessible unisex shower available as well.
More ADA accessibility information here
Fernwood is excited to announce that we are in the process of moving to a new cloud based reservation system! In the near future you will be able to go online and book your own reservations with us without having to call us. Don’t worry, we are happy to make your reservations with you over the phone as well, if that is what you prefer. In the meantime, while we are making this transition, you will not be able to make bookings for 2020 until the new system is up and running.
We anticipate getting the new system live by March 2019, at the latest. We will send out an email when we know the system will be ready for those of you who want to book your favorite sites for 2020. At that time we will be going to a new reservation policy. Once the new system is up, you will be able to book one year to the date in advance. Please note that this is a change to what we have done in the past. Thank you for your patience with this while we make this important upgrade. Wishing you all a Happy Holidays and we look forward to you visiting us soon.
You can access the beach about 3 miles north or south of us. To get to Andrew Molera Beach, drive north on Highway 1, from the parking lot, you will have to walk one mile to the beach. To get to Pfeifer Beach, drive south on Highway 1, about 2 miles, take the 2nd right after you pass the Big Sur Ranger Station, drive two miles down Sycamore Canyon Road to the beach.
Fernwood borders Pfeiffer Big Sur State Park, so you can hike right into the park from here. Ask your friendly campground or store clerk for directions into the park and to the Buzzards Roost Trail. See our Local Hiking Trails page for hiking suggestions in the local State Parks.
Yes, we are open all year. Big Sur is wonderful in every season. Springtime brings rolling green hills and amazing wildflower blooms. Summertime is for swimming in the river and hikes in the warm evenings. Fall delivers crisp clean days and cool nights around the campfire. Avoid the crowds, visit us in the winter and watch the whales migrating along the coast. It can be exciting and stormy or absolutely brilliant clear skies and warm in the sun.
Big Sur is a 90 mile stretch on Highway 1 from Carmel in the north and San Simeon to the south. Fernwood is located right in the middle of the Big Sur Valley where the majority of the shops, restaurants, galleries and resorts are located. For your convenience, we have created a Google map that you can use to creat DIRECTIONS to Fernwood Resort from your location.
We allow pets in the Campground, RV camping, and the Tent Cabins. We ask you leave your pets at home when you are staying in the Motel, Cabins and Adventure Tents. Please keep your pet on a leash at all times and your pets should not be left unattended. You can even bring your pet to the grill, as long as you eat on the back deck.
We ask all of our guests to respect the quiet hours from 10:00 PM until 8:00 AM. That means that we ask you to turn off any music and keep your voices low so that your neighbors can sleep.
You can make a reservation in advance for anytime in the next year. For example if today is February 2nd 2014, you can make a reservation for anytime in 2015.
No, the tent cabins are just like camping. You need to bring your own sleeping bags, flashlights etc. There is no electricity or plumbing in the tent cabins. There is a double bed on the bottom bunk, a single bunk above and another single bed. There is a picnic table and a fire pit outside the tent cabins.
Carmel; 26 miles (45 minutes)
San Francisco; 147 miles (3 hours)
San Jose; 87 miles (2 hours)
Los Angeles; 300 miles (6-8 hours)
San Diego; 428 miles (8-10 hours)
Yosemite National Park; 217 miles (4-5 hours)
Hearst Castle; 64 miles (1 1/2-2 hours)
Use our Google Map to calculate your exact mileage and route.
We generally do not take reservations. However, if you are coming with a party of 8 or more, you can give us a call and give us a heads up!
Due to the popularity of Fernwood and Big Sur in general we are not currently booking any future large party events and weddings at this time.
At this time we do not do online reservations. We like to make sure that we find the best spot or accommodation for each of our guests, so please call us at 831-667-2422 and we will be happy to make your reservations.
Cell phone coverage is spotty in Big Sur but can be found at Fernwood Resort in parts of the campground, near the open meadow is best, and in the parking lot in front of the resort adjacent to Highway 1. Verizon & AT&T have cell phone towers in Big Sur. The towers are located south of us at the top of the grade leading out of the Big Sur valley. AT&T also has a cell phone tower at Point Sur which gives coverage in places with line of sight to the tower.
Free Wi-Fi is available in the Bar & Grill, Restaurant area.